Swanland Nurseries
 

Home

Latest News

Bedding Plants, Hanging Baskets

Trees & Shrub Department

House Plants

Garden Products & Bird Care

Gift Shop

Christmas Wonderland

Conservatory Centre

Swanland Gardening Club

The Orchid Tea Rooms

Map

Contact Us


Terms & Conditions

 

DELIVERY
Unless we hold stocks, plants are rooted to order, and take six weeks to reach the right stage of growth. We reserve the right to substitute carefully chosen plants of equal value. Prices include VAT at the current rate of 17.5%. In the event of a change in VAT or any other exceptional circumstances, we reserve the right to revise prices.

PLANTS
Rooted plants are grown in peat pots and sent by 1st class Letter Post. On receipt pot into 9cm pots without disturbing the container – this is biodegradable and will dissolve into the compost.

PLEASE NOTE: Our responsibility for plants ends after 10 days from receipt of order. We will replace any plants damaged during transit free of charge. BUT IF YOU EXPERIENCE PROBLEMS OR DO NOT RECEIVE YOUR PLANT, PLEASE GET IN TOUCH. Please also note we cannot be responsible for unopened parcels; or plants received at the delivery address in your absence if we have not been notified of same. If you wish to cancel after ordering, please confirm this IN WRITING (many thanks). Please notify both Swanland Nurseries and the Post Office if you experience any problems. In the event of a complaint please return box and contents for replacement or refund.

OVERSEAS DESPATCH (EU ONLY)
Plants are sent Air Freight. UK postage rates do not apply. Please check with us for details of carriage costs and any official paperwork necessary.

UK POSTAGE AND PACKING CHARGES
These are based on current rates and are subject to change at the Post Office's discretion.

PAYMENT WITH ORDER
All orders must be paid for in full at the time of the order being placed. If sending your order by post please enclose a cheque made payable to 'Swanland Nurseries Ltd'. We also accept payment by postal order or credit/debit card. All orders must be paid for in sterling. Placing an order constitutes acceptance of Swanland Nurseries' terms and conditions of sale.

DATA PROTECTION ACT
We are obliged under the above Act to advise you that we have your name and address recorded on computer. If you wish to see the records we hold please send £2.00 for same. If you do NOT wish to receive further mailings from us, please email us. Your details are only held for the purposes given here.


Built by Web Merchant Services - 'Taking Care of E-Business'